After thoughtful consideration, Zuken USA, Inc. has made the decision to cancel Zuken Innovation World Americas 2020. The safety and health of our staff and attendees is our number one priority. We are adhering to the guidance provided by the US Centers for Disease Control and Prevention and the orders and regulations in the County of San Diego to contain the spread of the COVID-19 virus in the United States.

Though we won’t see you in person, in the spirit of ZIW, we want to keep you informed and to provide you with ongoing learning opportunities. In late April we’re making portions of the conference content available to you via online webinars, so watch your email for details.

ZIW will be back in 2021 in Scottsdale, Arizona, June 7-10 and we look forward to seeing you there!


Don’t see your question below? Please contact our conference manager for any questions you may have.

What networking events take place during the conference?

Networking is consistently cited as a main reason for attending. Participants will be able to interact with one another during breakfasts, lunches and coffee breaks as well as during specific networking events including the Welcome Reception, Technology Showcase, and Conference Dinner.

What meals are included with conference registration?

See below for a listing of meals included with each registration type:

  Attendee New Customer Editor Exhibitor Speaker Guest
Welcome Reception (April 27) X X X X X X
Breakfast, Lunch & Coffee Breaks (April 28 and 29) X X X X X
Ladies’ Dinner (April 28) X X X X X X
Conference Dinner (April 29) X X X X X X
Breakfast, Lunch & Coffee Breaks (April 30) Provided for all attendees registered for training on Apr 30

What if I have a food allergy?

If you have specific food allergies or dietary restrictions (vegan, Halal, Kosher etc.) there is a place to indicate that during the registration process. We will work with the chef and do our best to accommodate you.

Will there be WiFi at the conference?

Free WiFi will be available in the conference area. WiFi is available free of charge in hotel guest rooms to all members of the Marriott Rewards program.

Can I transfer my registration if I can no longer attend?

There is no fee to process attendee name substitutions. Please e-mail substitution requests to before April 2, 2020. Substitutions printed on company letterhead will also be accepted during on-site registration.

I have a question not covered here; whom do I contact?

Please contact Amy Clements, the conference manager, with any additional questions you may have.


“A very personal experience, with opportunities to ask questions and offer suggestions directly with developers, and executives. I felt valued and prioritized as a customer and attendees had a blast!”

~ B. Buchanan – Crescent Systems Inc

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